Skill requirement

7+yrs exp in related industry. Must be hands on with related technologies.

1. Defining day to day work flow for owned unit
2. Conducting daily scrum & reviews for ensuring strict adherence to the parameters
3. Client support, deliverable & interaction related to projects development, milestone achievement, payment follow ups & bug fixing
4. Ensuring optimization of resource utilization & cost balancing within team
5. Ensuring timely & quality delivery as per plan.
6. Ensuring Regular Account & revenue incrementality
7. Quality assurance & process enhancement with best practices
8. Monitoring the overall functioning of the team, Identifying improvement areas and implementing measures to maximize customer satisfaction
9. Setting out quality standards for various operational areas, ensuring a high quality customer experience while adhering to the SLA's and work processes
10. Training & Skill level updation of team members
11. Framing work direction and plan for associates as per their capability, preparing and presenting various weekly/monthly reports related to their productivity

Skill requirement

7+yrs exp in related industry. Must be hands on with related technologies.

1. Defining day to day work flow for owned unit
2. Conducting daily scrum & reviews for ensuring strict adherence to the parameters
3. Client support, deliverable & interaction related to projects development, milestone achievement, payment follow ups & bug fixing
4. Ensuring optimization of resource utilization & cost balancing within team
5. Ensuring timely & quality delivery as per plan.
6. Ensuring Regular Account & revenue incrementality
7. Quality assurance & process enhancement with best practices
8. Monitoring the overall functioning of the team, Identifying improvement areas and implementing measures to maximize customer satisfaction
9. Setting out quality standards for various operational areas, ensuring a high quality customer experience while adhering to the SLA's and work processes
10. Training & Skill level updation of team members
11. Framing work direction and plan for associates as per their capability, preparing and presenting various weekly/monthly reports related to their productivity

Skill requirement

7+yrs exp in related industry. Must be hands on with related technologies.

1. Defining day to day work flow for owned unit
2. Conducting daily scrum & reviews for ensuring strict adherence to the parameters
3. Client support, deliverable & interaction related to projects development, milestone achievement, payment follow ups & bug fixing
4. Ensuring optimization of resource utilization & cost balancing within team
5. Ensuring timely & quality delivery as per plan.
6. Ensuring Regular Account & revenue incrementality
7. Quality assurance & process enhancement with best practices
8. Monitoring the overall functioning of the team, Identifying improvement areas and implementing measures to maximize customer satisfaction
9. Setting out quality standards for various operational areas, ensuring a high quality customer experience while adhering to the SLA's and work processes
10. Training & Skill level updation of team members
11. Framing work direction and plan for associates as per their capability, preparing and presenting various weekly/monthly reports related to their productivity

Skill requirement

7+yrs exp in related industry. Must be hands on with related technologies.

1. Defining day to day work flow for owned unit
2. Conducting daily scrum & reviews for ensuring strict adherence to the parameters
3. Client support, deliverable & interaction related to projects development, milestone achievement, payment follow ups & bug fixing
4. Ensuring optimization of resource utilization & cost balancing within team
5. Ensuring timely & quality delivery as per plan.
6. Ensuring Regular Account & revenue incrementality
7. Quality assurance & process enhancement with best practices
8. Monitoring the overall functioning of the team, Identifying improvement areas and implementing measures to maximize customer satisfaction
9. Setting out quality standards for various operational areas, ensuring a high quality customer experience while adhering to the SLA's and work processes
10. Training & Skill level updation of team members
11. Framing work direction and plan for associates as per their capability, preparing and presenting various weekly/monthly reports related to their productivity